Job Completion Survey For Midwest Remediation

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Godwin Hlupo Indianapolis, IN Posted on Sep 27th, 2020	This company is great and that is all I can say.
Misti Alvarez Cohen Indianapolis, IN Posted on Aug 31st, 2020	Here is a note I sent to the Midwest Remediation and Indiana Contents Restoration Teams on the 2nd Anniversary of a catastrophic water loss of a 300k SF class A commercial office building w/medical clinic space near downtown Indianapolis: I cannot thank you enough for your help and support during the singular most traumatic work event of my career (to date!). Your expertise and calm competence was the game changer for us all. The ability to step in- and step up - to mobilize the equipment and staff the way you did was spectacular to see. It allowed us to reoccupy the building with nearly 1500 workers within ~6 months, despite hurricanes affecting carpet manufacturing, and Chinese trade tariffs delaying our orders, not to mention the 30k gallons of water that poured out in the middle of the top floor... You guys were incredible and the Board Up RV (my office!) was invaluable at that moment, as well. Since then we’ve had the pleasure of tackling a few more leaks together, though none as overwhelming as this experience, and I’m confident we’ll continue to do so for years to come. In a high-stress, high-needs crisis situation such as this, It’s as much about the work, as it is about our relationships and I’ll forever hold you all in my heart as comrades in arms after that experience. Thank you to each of you for your role in the remediation and reconstruction from the catastrophic water loss at the (building name here) two years ago today.
Mitch Thomann Posted on Jul 27th, 2020	Midwest repaired water damage from a leak in our house. We had some communication issues with their tech resulting in confusion and delays, but these things happen and Doran was great to work with through the issues. He was extremely detailed in his communication fixing the issue and was able to finish the job.
Sharla Good Posted on Jul 23rd, 2020	Love working with Midwest; their staff is knowledgeable and professional.
Ashley Brown Indianapolis, IN Posted on Jul 16th, 2020	A++ Team, Customer Service & Work! Being an insurance advisor, I refer all of my clients to Carly & her Midwest Remediation team. They have always been very quick & thorough with the work they complete for my clients. These guys have never let me down, I know my clients are always in the BEST hands when I connect them to Midwest!
Kevin Brown Indianapolis, IN Posted on Jul 16th, 2020	This is a great company to work with. They are friendly and knowledgeable. Particularly Karen Karr is just a joy to work with on getting problems solved!!
Terry Rogers Posted on Jan 13th, 2020	These people are so nice to work with. They came out on a Sunday night to access my problem, and actually fixed it. They did friendly and courteous follow up, and are just a joy to deal with.
Adam Fromson Indianapoli, IN Posted on Oct 21st, 2019	Billy and the entire team at Midwest Remediation was amazing! Fixed all the water problems in my basement, and it looks better than ever. Most importantly, they were there with me every step of the way so that I didn't stress out about the issues with getting insurance to approve it all. Highly recommend these guys if you want your mess to vanish without a trace!
zohanman Posted on Oct 19th, 2018	I had a water disaster in my home and these guys responded quickly, saved ALL my building materials ie. carpet, pad, woodwork, and reinstalled said material and the disaster was as if nothing happened. Excellency at its finest.
Shea Wynn Posted on Oct 14th, 2018	These people are amazing! They know just what to do and I completely trust them. They really do things better than everyone else.
Charlie D Carmel, IN Posted on Mar 12th, 2018	Fabulous work The crew that repaired the damage to our home are consumate pros. Very high caliber individuals and the workmanship is outstanding.
Roberta T Greenwood, IN Posted on Jan 7th, 2018	Nice job on drying The area was blocked off and sealed tightly. The dryers were left on for quite a few days - much longer than we were originally told. It was extremely hot. There was definitely a lack of communication, and I don't feel that we were kept informed about the process. That being said, the area was dry and cleaned up when they were finished.
Karen D Indianapolis, IN Posted on Oct 21st, 2017	Shocking to find out we needed help, and comforting to know they helped us so fast and accurately. Go with the pros!!
Cathy C Beech Grove, IN Posted on Sep 21st, 2017	Wonderful customer service, very professional Right on time, very detailed with the information, took lots of photos
Mindy S Plainfield, IN Posted on Sep 13th, 2017	Excellent Job! Keith and his crew did an amazing of taking care of our water issue. They were able to come out the day it happened and got our situation under control. They stayed on top of the moisture readings and got out room back together within days!
Maleah W Morgantown, IN Posted on Aug 31st, 2017	Water issue Couldn't be happier with this company. Very professional, kind and respectful. Always felt like I was in good hands with them!
Karin E Indianapolis, IN Posted on Aug 16th, 2017	Keith and Keith came to my condo for water remediation. They were very professional, courteous, and knew what they were doing. They are great representatives for Midwest Remediation.
Tyrone A Indianapolis, IN Mar 28th, 2017	Professionalism and appearance of the crew was very good. Everything was done quickly and good. Would recommend. I would tell my friends and family that Midwest did a good job. They were prompt and easy to work with.
Ashley R Indianapolis, IN Mar 23rd, 2017	Would recommend Midwest to family and friends. They did a great job and were professional.
Doug B Greenwood, IN Mar 20th, 2017	Would recommend Midwest to others. They were professional, did their job and were in and out! We absolutely LOVE the job details link and all the updates that are posted. Its a wonderful service that Midwest offers.
TJ M Avon, IN Mar 17th, 2017	Midwest was professional, on time, courteous and did an excellent job. Would recommend to friends and family
Bradly B Indianapolis, IN Mar 17th, 2017	Would recommend Midwest. They did a good job! They were professional and stayed on top of things.
Jim H Nineveh, IN Mar 2nd, 2017	They were excellent! Keith was very good. Would recommend Midwest to others in this situation. They were very professional, knew what they were doing and didn't mess around!
Eric s Indianapolis, IN Mar 2nd, 2017	Would recommend Midwest to family and friends. They were professional, polite and did an excellent job!
Ryan Z Feb 22nd, 2017	I have used them in the past and would use them again . Would recommend to others
Ryan G Indianapolis, IN Feb 22nd, 2017	Would recommend Midwest. Midwest was out very quickly and did a good job
William B Indianapolis, IN Feb 13th, 2017	Midwest did a great job and I would recommend to friends and family.
Barbara C Westfield, IN Feb 10th, 2017	Would definitely recommend Midwest. Midwest was very very professional and treated me with respect. They got the job done right!
Kay D Franklin, IN Feb 10th, 2017	Would recommend Luke, he was the head of the crew and was excellent. He was very helpful and informative.
Shannon M Avon, IN Feb 1st, 2017	They took our cabinets down and moved our glassware into boxes without protecting them. Keith and Doran went above and beyond their job. Keith was there everyday. I would strongly recommend Midwest and without a shadow of a doubt I would choose Midwest over any other company.
Patricia Indianapolis, IN Feb 1st, 2017	Midwest was very prompt in getting the problem solved. Would recommend to friends and family.
Dane W Indianapolis, IN Jan 19th, 2017	Did not get an estimate on pricing until four days in. I am not sure if we got taken advantage of or not. Midwest did a great job cleaning everything up on time.
Patricia F Indianapolis, IN Jan 17th, 2017	I would recommend Midwest to friends and family. They were prompt in getting the problem solved!
Christen J Indianapolis, IN Jan 17th, 2017	Yes I would recommend Midwest to friends and family
Mark H Indianapolis, IN Jan 12th, 2017	Would recommend Midwest. They knew what they had to do and did a professional job.
Tim M Indianapolis, IN Jan 12th, 2017	Would definitely recommend Midwest. They were very professional, took care of the problem and helped educate me.
Barbara C Westfield, IN Jan 2nd, 2017	Would definitely recommend Midwest to friends and family. Midwest was very very professional and treated me with respect. They got the job done and got it done right.
Linda H Indianapolis, IN Jan 2nd, 2017	James and the two other gentleman who came were great. I would recommend Midwest to others. Midwest did what they said they were going to do, explained everything and took good care of our home.
Emily S Cicero, IN Dec 27th, 2016	Would recommend Midwest to friends and family. They were very helpful, knowledgeable and patient
Mike S Carmel, IN Dec 27th, 2016	They were late at times. Would recommend Midwest. They were great, courteous and professional.
Sandra W Indianapolis, IN Dec 23rd, 2016	James did a great job and was very professional. Doran was also great to work with. The crews were all very nice and really took care of the home.
Keith N Indianapolis, IN Dec 23rd, 2016	The crews were great with communication. They always called if they were going to be late. Keith was excellent to work with.
Amy R Indianapolis, IN Dec 19th, 2016	The crews were always on time and communicated well. Overall Midwest did a great job. They were all very nice and really professional.
Phyllis B Carmel, IN Dec 19th, 2016	Eduardo was really good and I was impressed by him. Would definitely recommend Midwest. They did a really great job. Eduardo explained thing very well.
Trudy P Indianapolis, IN Dec 14th, 2016	I would definitely recommend Midwest to friends and family. We were very happy with all aspects of the work done at our home.
Ellen S Trafalgar, IN Dec 13th, 2016	As a property manager I would definitely use Midwest again. They're awesome and do excellent work!
Joan M Indianapolis, IN Dec 13th, 2016	The crews were great to work with and treated our home very well. Communication was great.
Lorinda S. Fairmount, IN Dec 5th, 2016	Would recommend Midwest to friends and family. They were prompt in getting to problem solved.
Barbara C Westfield, IN Nov 29th, 2016	Would recommend Midwest to friends and family. Midwest was very very professional and treated me with respect. They got the job done and got it done right.
Ben E Bloomington, IN Nov 28th, 2016	Keith was great and went above and beyond his job. Would definitely recommend Midwest. Really liked the people and liked how they handled the job. They were on it!

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Midwest Remediation Reviews
5 Stars
4.88 out of 5 stars based on 154 customer reviews.